Guidelines for the tourist visiting Turkey


General information about Turkey

Area: 780.6 thousand sq. km. Most part of the country is surrounded by mountains and high plateaus, and along the coast stretch fertile plains.

Population: 74,724,269 people

Population density: 97 people/km²

Ethnic groups: the Turks

Administrative divisions: Turkey is divided into 81 provinces (previously the term ”vilayat” was used). Each province is subdivided into districts (Ilçe), there are a total of 923 districts.

Capital: Ankara

Language: Turkish

Religion: Islam

Time Zone: GMT +2, in summer UTC + 3

Electricity: 220 V AC, 50 A; standard double plug socket.

Location. Turkey is located in the eastern hemisphere. 97% of the territory of Turkey is in Asia and 3% is in Europe. Geographical feature of Turkey is that it is located at the crossroads of important roads, which connect Europe with Asia since ancient times and the Black Sea countries and people with the Mediterranean. Now through Turkey roads and railway lines lie linking Europe with many countries in Asia.

Climate. Turkey is mainly a mountainous country. Due to this fact, the country's climate is mountainous and some features of the continental climate. Summer in the inner continental regions throughout Turkey is hot and dry, winters are snowy and cold. On the Aegean and Mediterranean climate is Mediterranean, with a mild winter, the snow cover is formed. On the Black Sea climate is temperate maritime with its characteristic warm summers and cool winters. The average temperature in winter  (January) is about +5 ° C, in summer (July) is about +23 ° C.  

Currency. Turkish Lira (1 Lira = 100 kuru?.).The exchange rate is not stable. There are both Old Turkish Lira, (TL) in denominations of 250.000, 500.000, 1,000,000, 5,000,000, 10,000,000, and new banknotes (YTL) in denominations of 1, 5, 10, 20, 50, 100 in circulation. The exchange rate is subject to significant fluctuations; therefore, we recommend you not to exchange all of your money at once. Currency can be exchanged in exchange offices, banks, post offices and hotels. Keep in mind that almost all payments can be made in dollars and euros. Exchanging in the "black market" is quite risky; on top of that, the course is virtually identical. Before exchanging money pay attention whether the exchange offices take a commission for each transaction or not as some of them do. There should be an announcement about it.

Banks are open from 8.30 to 17.00 (lunch break is from 12.00 to 13.30), except for Saturdays and Sundays. At the resorts banks are open daily.

Religion. The vast majority of population preaches Islam. However, the freedom of religion is guaranteed by the state in Turkey. Muslims perform prayers five times a day, fast during the holy Ramadan. The most important religious festivals are Ramadan and Eid Holiday. Turkey is a secular state, which means the religion is separated from the state, however, despite this, Islam penetrated many areas of life. In addition to the Muslims, Greek, Armenian and Syrian Orthodox Christians and Jews live in Turkey. Religious intolerance is not typical.

Customs. Turkey is a country with rich culture, on which, on the one hand, Islam has made an influence, on the other, the ancient traditions of the nomads. Quran imposes set of strict prohibitions on the believers that must be observed. In the holy month of Ramadan food is forbidden from sunrise to sunset. Tourists visiting the country at this time are not recommended to have any food or drink in the public place or smoke or chew gum. Failure to do so may result in detention by the police for not respecting the laws and traditions. As you know, faithful Muslims are forbidden to drink alcohol, so alcohol can be found mainly in the hotel bars.  

Restraint and respect are a must when visiting a mosque, it is best to examine it when there is no one and people are not praying. At the entrance to the mosque, in a house or apartment of Turkish people, you are supposed to take off your shoes. In crowded mosques, especially visited by tourists, shoes can be put in a plastic bag and taken inside with you.

In summer it is recommended to wear loose fitting clothing made ??of cotton fabric. Shorts and t-shirts are undesirable outside the tourist areas of Turkey.  

Turks practically do not interfere in the private life of foreigners, because they believe that everyone has their own rules. Big cities in Turkey are relatively safe compared to other countries.

Turks differ with their courtesy and honesty. They are willing to help in the difficult situation. You should not rush when you communicate with the Turks. Every business discussion should be started with a few general phrases, such as telling people where you come from and where you are going. As any Eastern people, they are rather slow and not very punctual according to the western standards.  

Turks pay great importance to etiquette. They refer very respectfully to the people who respect their traditions, or at least know a few words in Turkish. In this case, Turkey literally opens all doors in front of you.   

A lack of understanding and sometimes resentment can occur when tourists take photographs, especially in rural areas. However, in most cases a friendly look, a gesture or asking to get permission to shoot is enough.       

When shopping, keep in mind that there are fixed prices in most of the shops. In the bazaar it is quite possible to bargain about the price of the carpet or copper products: this is part of the shopping ritual here.

Tipping. Tipping is expected for the service of waiters in bars and restaurants, porters and maids in hotels, taxi drivers, guides and accounts for 5-10% of the order value. The payment of tipping is not mandatory, however, it depends on you and the service provided to you, but if the client is happy with the service, the tip is a sign of good taste.

Shopping. As a rule, you should bargain until you reduce the price by about a third of the original. In the Istanbul Center of handmade products there is a studio, where artisans make their own, unique work. In Ürgüp many products feature local gems. And in the sultan's palace you can see so many jewels like nowhere else in the world. There are still rumors about the treasures of the East.

Turkish sweet-stuff: Sticky pleasure is made ??from dried nuts, fruit, syrup and corn starch, which are favorite of everyone. It is called as locum; the word which is used in the Turkish language as a reference to a sensual woman. The best locum is in Hadji Bekir in Istanbul, but you can also find it in the Egyptian Bazaar and in each gift shop.

Carpets: Be careful when buying knotted carpets (halov) and lint-free carpets (Kelim), handmade products made almost exclusively by women. This is one of the products Turkey exports, which is probably in the highest demand. It is necessary to study the market before your trip to Turkey to be able to bargain and assess the value of a product. Nodules (with pile carpets) and utuk (with lint-free) as well as the warp threads must be of wool (useful tip: burn the thread - cotton burns without odor, wool when burning emits strong specific smell).

Pottery and ceramics: These arts flourished in the Ottoman Empire, there were skilled craftsmen who knew how to refine coral red and cobalt blue. Until now, no one has been able to reproduce the intensity of these colors. Conventional, but always stunning porcelain on white clay is always made in Kutaye and sold all over Turkey.  

Textiles: It is no secret that Turkey exports a huge amount of textile; supplies raw materials for brands such as Calvin Klein, OP et al. Bursa and Pamukkale are famous for quality products (prices for good products start at $ 5). A Bursa is also famous for its silks!     

Copper: Turks use copper for everything, probably because it looks so beautiful (especially white copper). Copper decoration in interior items is a typical Turkish style. Those shining white balls that you see in Hammams are also made of copper. In search for the best prices and widest selection, go to Chadirdzhilar Chaddesi, which is near the Grand Bazaar, or Bakirdzhilar Charshisi, which is near the citadel in Ankara.

Leather. Even Italian experts value it. Istanbul is the capital of Turkish leather, with shops concentrated on the Grand Bazaar and partially in Sultanahmet stores. 

Spices, fish, olive oil and other Turkish provisions: Exotic East appears in full glory in the Egyptian Spice Bazaar in Istanbul. There you can easily find more than five different types of saffron at a price that guarantees that you will take home a sample of each. In special small shops on fish market in Beyoglu a variety of attractive pieces are marinated and sold in sealed jars in order to make it easier to transport home.    

Jewelry. Gold and silver are so good and so cheap that you will certainly need to make a deal. The Istanbul Center handmade products available studio, where artisans make their own unique works. In Ürgüp many products feature local gems.

Complaint. If you are not satisfied with any of the services, first of all, we recommend you to contact by phone with the guide and / or the Office of the host and / or agency where you purchased the tour. In case of failure to meet the claims, you may send a written complaint to seller of the tour from where you are.

Rules of personal hygiene, self-behavior and safety:  


  • Do not break safety regulations established by the airlines, transport companies, hotels and local authorities.
  • Carry your passport (or a photocopy of the passport) and a business card of the hotel with you.
  • Respect the traditions of the country you are visiting and keep in mind that in countries with Islamic culture you should particularly observe the established etiquette of dress and rules for the consumption of any alcoholic beverages.
  • In the case of traffic accidents, conflicts with the police and other local authorities, you must inform the representative of the host country or the staff of the Embassy / Consulate of Uzbekistan about this.
  • During the tourist trip, you are not eligible for commercial activities or other paid work.
  • You are required to leave Turkey not later than 72 hours after the expiry of the visa; otherwise you can be fined, arrested and expelled from the country by force.
  • Do not leave children alone without your supervision on the beach, the pool, the water slides and when you use attractions.
  • Wash your hands before having a meal.
  • Do not drink tap water, especially from open reservoirs. It is recommended to drink mineral water, which can be purchased in stores and bars.
  • Use repellents to repel mosquitoes and midges.
  • Be careful with the sun! It is especially dangerous from eleven o'clock in the morning until three in the afternoon. If your skin is particularly sensitive, we advise you to stock up protective equipment in advance. Do not forget about sunglasses.
  • Take with you first aid kit with a set of drugs you need. Make a first aid kit that will help you with lung ailments, save your time searching for drugs and eliminate the problems of communicating in a foreign language. In addition, many drugs have other names abroad.     
  • When ordering a meal in the restaurant, keep in mind that unfamiliar dishes to you can be greasy and spicy, while in any restaurant, you can always enjoy European cuisine, which certainly will not spoil your wellness.  
  • Try not to swim where there are sea urchins. Keep in mind that jellyfish do not normally pose any particular risk, but can cause nasty burns.
  • When choosing clothing, we advise you prefer cotton or blended fabrics on cotton basis.  
  • It is not recommended to carry large sums of cash. Theft of money and things from tourists happen quite often as well as fraud with fake dollars. You should not take out large sums of money in front of people. Despite the fact that the Turkish laws are extremely strict to the robbers, in order to avoid the danger on the streets, be sure to watch your purses and wallets, especially in major cities and tourist centers. Among high-risk locations include stations, gas stations and markets. Be careful and do not leave things without your or your trustee’s supervision, especially in public transport and in transfer. When getting off the bus at the bus stop as well as during the tour, do not leave it in your hand luggage, especially valuables and money. Responsibility for the safety of hand luggage lies on the passenger.
  •  It is preferable to keep important documents, cash and valuables in the safe of the room or the hotel. If there is no safe in the room, you can rent it for small fee from the administration or deposit it in the safe at the reception desk (preferably in a sealed envelope with your signature). The hotel may have restrictions in the amount of currency and valuables ??that can be stored in the hotel safe or room safe. Keep in mind that the hotel is not responsible for the loss of things from your room (including the loss of valuables from the safe in the room).
  • Do not bring beach towels or equipment out of the room without the permission of the staff as at many hotels it is prohibited to take towels to the beach or to the pool from the room.
  • If the room has a mini bar, all drinks and snacks taken from there must be paid.
  • It is strongly prohibited to smoke in bed.
  • Before starting the journey take a photocopy of your passport and other documents that confirm your identity (a driver's license, etc.) and airline tickets and store them separately from the originals.        
  • Keep your passport with you (or a photocopy of the passport).   
  • Respect the traditions of the country in which you are, remember that in countries with Islamic culture the established etiquette of clothing should be observed in particular, the use of any alcoholic beverages, including beer on the street is not permitted.
  • Turkey has banned the sale of alcohol in public places, in cafes and restaurants which are under the control of the city authorities.
  • Keep in mind that in many cities there is a system of fines for throwing garbage in the streets, as well as for spitting on the street.
  • Commercial activity is prohibited for the tourists anywhere on the streets.  
  • It is not recommended to visit a mosque during prayers. After the call of muezzin it is better to refrain from visiting the mosque for half an hour. You should also refrain from visiting the mosque on Friday, especially in the morning. Friday is the holy day for Muslims and your visit can be improper. At the entrance to the mosque you should take off your shoes and should be neatly dressed in pants and shirts. It is not desirable to go to the mosque in shorts, short skirts and T-shirts. Women should go with their head covered. At the entrance, you can take a headscarf and a long skirt.   
  • In all tourist areas of Turkey there are tourist police departments. The tourist police is called simply: at every hotel or a public institution there is the phone number of tourist police. If you cannot explain try to figure out how to get there and visit the police department in person. Explain the situation as you can and be sure to write a statement. Preferably in 2 copies with your signature. If you follow this procedure, there is higher probability of a positive solution to your problem.
  • If you are cheated in the hotel or a restaurant or in a store, you should first pay and then call the police, otherwise the police can support the owner. So even if you are sure you are cheated, you must require the document - signed a check or bill pay and only then call the police. If the owner is to blame, he will return the money, but still procedure is as follows: first, you should pay and then you can threaten with the police.
  • In Turkey, there are Justices of the Peace. If a traveler has had an accident, but no one was hurt to death, the case is referred to a magistrate and the parties agree amicably. It must be noted that Turks always come to an agreement.


IN CASE OF LOSS OF PASSPORT follow the following instructions:

1. Pull yourself up as loss of passport is a widespread phenomenon. In order to return home you will need to obtain a "Certificate of Entry (return) to Uzbekistan".

2. In order to receive the document immediately contact the local police about the loss or theft of your passport and enter the possible place of loss: bar, beach, street and shops.

3. At the police department you must obtain a certificate of loss of passport.

4. Keep your photos-you will need 2 photos (usually express-photo in Turkey is not a problem, but it is better to have your photos with you just in case).

5. Go to the Embassy or consular office of the Republic of Uzbekistan with photos and a certificate from the police. You have to write an application of issuance "Testimonies to enter (return) in Uzbekistan".  

6 You will need to verify your identity and you will need the driver’s license or other documents. To speed up the process of confirmation of your identity in the Embassy or Consulate, you should be accompanied by two citizens of Uzbekistan (fellow travelers, group leaders); the copy of the passport also speeds up the process.

8 The cost of "Certificate of entry (return) in Uzbekistan" is about $ 50 - the visa fee, plus the collection payment to reimburse the actual Consulate costs. Travel expenses are not compensated by anyone!        

9 The certificate is issued for the period necessary to return home, but not for more than 15 days.

10 After returning to Uzbekistan, you must give the certificate to the organization that issues the passport within three days.  

Customs. Customs control is mandatory for all people, regardless of the passport category.  You should fill in the customs declaration in which you show: the full name, date of arrival, flight number, and the name of things that you are going to submit for inspection (if there is any).

Import of foreign currency is not limited (declaration is needed for more than $10 thousand) and in national equivalent - no more than 1 thousand USD. The amount of foreign currency to take out is unlimited, national equivalent - not more than $ 1000 USD.

The import of the following amounts is allowed: cigarettes - 400 pcs, or cigars - 50 pcs, or tobacco - 250 gr, spirits - 2 liters. One photo, audio, and video is allowed, household goods and items – according to personal needs.  

The import of pornographic materials, drugs, weapons, ammunition, products of animal and vegetable origin, printed materials and videos that contradict the norms of Islam is prohibited.  

The export of drugs, weapons, ammunition, gold bars, Buddha images (except for medallions), precious stones, platinum jewelry, stamps, antiques, food, art and historical treasures, gold (declared) and precious stones without the permission of the relevant authorities is banned.

Persons who violate the ban on the transportation of drugs (heroin) are sentenced to life imprisonment or death penalty.

Prerequisites for entry Turkey:

The citizen must hold a national passport with issued permit from Visa Office (visa expiry date should be not less than two months);

It is mandatory for all the travellers to have health insurance;

Ensure the travel company timely return to Uzbekistan at the end of the tour;

The tourist must always observe good personal hygiene and personal safety. They should also be careful in dealing with citizens and with respect to his property and documents;

Requirements for the passport:  

The signature of the owner;

Children of 14 years of age must have their own passport;

children inscribed in the passport of parents from 6 years old must have photos attached in the passport;


After arriving in Turkey it is necessary to strictly observe the following rules of conduct.


1 Break the itinerary and the tour program. Staying at the end of the tour and get a job on a tourist visa.  

2 Break the laws of Turkey, moral and ethical standards of Turkish citizens:

* it is not accepted ??to touch the head and familiarly patting the person on the shoulder;

* it is considered indecent to openly display affection in public;

* it is considered rude to point to a person or thing with foot;

* you must take off your shoes when entering any mosque or the house;

3. Engaging in fraud.

4.  Getting involved in prostitution and pimping.

5. Spreading fake coins and money.

6. Blaspheming and insulting citizens and Turkish officials.

7. Engaging in conflicts and causing physical actions, damages, injuries to local residents.

8. Organizing flash mob over anyone else.

In the case of such conflicts you should immediately inform the consul of the Republic of Uzbekistan in Turkey.


Respect Islam and its traditions. When visiting mosques it is unacceptable to wear short sleeves and shorts.

If you are invited for dinner with your new friend, it is not accepted to end the meal first, leaving the plate clean. Your friend will order for you food as long as it is satisfied that you are no longer hungry.

At the entrance to the house it is required to remove your shoes at the door. You should also do it wherever the Turks themselves do: for example, at a beauty salon or hairdressing.

Respect those who are older than you. If you haggle with the seller in the market, or a taxi driver of an old age, do it politely, properly and with a smile and you will notice how it will affect the price of services.

Do not wear torn jeans and worn-out T-shirts; they cause aversion in the Turks;   

Shorts (which apply to both men and women) are only permitted on the beach and in the hotel. However, women can wear miniskirts calmly.

Avoid caressing the head of someone else, even small children.

Vaccination: the risk of being infected with hepatitis A is high. Vaccination against hepatitis A is required. Vaccination against hepatitis B is recommended.  

Information on changing flights:

The Embassy of Republic of Uzbekistan in Turkey:

Willy Brant sok., No 13, chankaya/Ankara
Fax: (8 10 90312) 4427058

Have a nice holiday!